Frequently Asked Questions


Can I get a wiring, refrigeration print or users manual for my Tenney Chamber?	01/07/2010
CHAMBER or OVEN: How do I know if what I need is an Environmental Chamber, Oven or Furnace?	01/13/2010
Do we have a minimum order quantity/amount?	01/07/2010
Do we have distributors around the US, Canada, etc…?	01/07/2010
How do I place my order?	01/07/2010
How do I return merchandise?	01/13/2010
How do we set up a new account with Net XX terms?	01/07/2010
How long does it take to get the credit for returned merchandise?	01/07/2010
I didn't receive an invoice for my order. How do I get one sent to me?	01/07/2010
I don't have an account with TPS -- How can I open one?	01/07/2010
I have my own shipping account with UPS. Are you able to use my account to ship this order?	01/07/2010
I want my shipment to go to a third party. Are you able to ship directly to my customer?	01/07/2010
What credit cards do you accept for payment?	01/07/2010
What is our same day shipping deadline?	01/07/2010